Terms of service
This is a draft and not legal advice. It sets out the structure and the commitments the platform can actually keep, so that a lawyer can turn it into something binding for your jurisdiction. Do not trade on it as it stands.
1. The service
We provide managed WordPress hosting. You create an organisation, and sites within it. Each site runs in its own isolated environment as described on the isolation page.
2. Your account
You are responsible for who you invite into your organisation and for the credentials you hold. Tell us promptly if you believe an account has been compromised.
3. Your content
Your sites and their data remain yours. We access them only as needed to run the service, to act on a support request from you, or where the law requires it. We do not sell customer data.
4. Acceptable use
No unlawful material, no sending unsolicited bulk email, no using a site to attack others, and nothing that knowingly attempts to escape the isolation boundary of your own environment.
5. Availability
There is no service level agreement at this stage of the platform, and claiming one would be dishonest. We will say when that changes.
6. Backups
We do not currently take backups on your behalf. Keeping your own is your responsibility until a backup service is announced.
7. Fees
Billing is not connected. Nothing is charged today. Before charging begins you will be given notice and an opportunity to cancel.
8. Termination
You may close your organisation at any time. We may suspend an account for a breach of section 4, and will tell you why.
9. Liability
To be completed with counsel. As a matter of substance: we do not accept liability for loss of data you have not backed up, given section 6.
10. Changes
Material changes will be notified to the email address on your organisation's owner account.
Last updated: 2026. Questions: it@wpit.net.